Privacy Policy


This Privacy Policy, as amended or otherwise changed from time to time (the “Privacy Policy”), explains the manner in which Ledgerex, Inc. (“Ledgerex”) collects, uses, maintains and discloses user information obtained through the ledgerex.io website (the “Site”). The terms “we,” “us,” and “our” refer to Ledgerex, Inc. By using the Site, you (“User”) consent to the data practices prescribed in this Privacy Policy. On occasion, Ledgerex may revise this Privacy Policy to reflect changes in law, our personal data collection and use practices, the features on the Site, or advances in technology. If material changes are made to this Privacy Policy, the changes will be prominently posted on the Site. Capitalized terms not defined herein shall have the meanings ascribed to them in the Terms of Use.

COLLECTION OF INFORMATION

We collect Personal Data and Anonymous Data, as described below.

“Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons.

  • We may collect Personal Data from you, such as your first and last name, e-mail and mailing addresses, date of birth, government issued identification, photographs, biometric information (including but not limited to device fingerprinting), company name, and password when you use our Site.
  • We may also collect other Personal Data provided by third party identity verification services or via social networking websites.
  • If you tell us where you are (e.g., by allowing your mobile device or computer to send us your location), we may store that information.
  • Certain services, such as two-factor authentication, may require our collection of your phone number. We may associate that phone number to your mobile device identification information. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
  • We also collect other types of Personal Data that you provide to us voluntarily when seeking support services, such as email, information submitted via online form, video conferencing service information, other contact information, or other information provided to support services staff.
  • We may collect other data, including but not limited to, referral URLs, your location, blockchain analytics information related to blockchain addresses you provide.

Some information is collected automatically by our servers:

  • Our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
  • As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data.
  • Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website.
  • We retain information on your behalf, such as transactional data and other session data linked to your Account
HOW WE USE COLLECTED INFORMATION

Ledgerex Exchange may collect and use Users' personal information for the following purposes:

  • To improve customer service: information provided by Users helps us respond to customer service requests and support needs more efficiently
  • To personalize user experience: we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site
  • improve our Site: we may use feedback provided by Users to improve our products and services
  • To process payments: we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with side parties except to the extent necessary to provide the service
  • To send periodic emails: we may use the email address to send information and updates pertaining to orders.
INFORMATION DISCLOSURE

Under the following circumstances, Ledgerex will disclose your personal information in full or in part. With your prior consent, Ledgerex may disclose your personal information to a third party. You are required to disclose your details if you are found to be in violation of laws of your jurisdiction, regulations or Ledgerex service agreements or related rules. Your personal information will be disclosed to third party sources to provide you with products and service information as per requested.

Ledgerex reserves the right to decide to provide any necessary information or contact information to facilitate the completion of a transaction or dispute resolution during a transaction created on the Ledgerex platform.

USE OF COOKIES

Ledgerex platform uses cookies to provide you with a more personalized service, including promotional services. You have the right to accept or reject cookies. You can choose to accept cookies by modifying your browser settings. In the event that you refuse to accept cookies, you may not be able to log in or use Ledgerex platform services or any functions that rely on cookies.

SECURITY

Ledgerex has security measures in place to ensure that your information is not lost, abused, or altered. Despite the aforementioned security measures, please take note that there are no “perfect” security measures in the information network.

Please protect your personal information, and only provide personal information when absolutely necessary while using Ledgerex platform services for online transactions. If you suspect that your personal information has been compromised, especially account and/or password information, please contact Ledgerex customer service immediately.

CHANGES

Ledgerex Exchange has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications